Job Summary

Under the direct supervision of the Associate Director of Facilities Operations, the Facilities Services Coordinator performs all duties but work independently in performing all procurement services, inventory control, work control functions and minor project coordination for University Housing Services. Direct supervision of laborers to include recruitment, hiring, training and evaluation. Provide directions and oversees setup and break down during University Housing Services major events to laborers.

Key Responsibilities

• Coordinates distribution of supplies and equipment to residence halls and apartment complexes including trash and recycling containers, power strips, plungers, and other essential items.
• Maintains inventory of first aid supplies for facilities staff, residence offices, and for UHS staff; restocks as needed. Restocks and orders new supplies each year as needed.
• Creates and maintains records and organizes storage areas in each building, in storage pods, and parking garage to ensure all space are being utilized correctly. Works with supervisors to keep the areas clear and organized. Keeps records of department's equipment and their location.
• Maintains the pickup, storage, and removal of abandonment items. Coordinates appointments with students to pick up their items. Bags and inventories items to be donated on a monthly basis.
• Process and assigns work orders based on task to Laborers and oversees the completion.
• Develop preventive maintenance program for Laborers and adjust accordingly based on staffing.
• Maintains records of all safety equipment provided to facilities staff for Housing
• Primary data base administrator for Housing's Total Management Assets (TMA) work order system. Performs day-to-day administration, creates and closes work orders, trouble shoots problems or creates specialized reports, solves problems, maintains data to meet our departmental needs. Develops procedures and account access to individuals. Responsible for analysis, implementation, and creation of various administrative systems within the TMA program to support organizational needs.
• Daily processing of work order requests. Reviews incoming requests to ensure that all urgent needs are completed in a timely manner. Collects service requests three to five times daily. Responds to inquiries or complaints about the status of their work order. Distributes work orders to appropriate members of the facilities team. Research status on outstanding work orders for Associate Director for Facilities Operations.
• Preparing, processing, and researching purchase requisitions.
• Verifies, processes, and researches all invoices to be paid.
• Responsible for the selection, training, and supervision of purchasing student assistant.
• Responsible for submitting payment requests and staff reimbursements.
• Responsible for assisting UHS Accountant to reconcile all expense accounts against the CSU Data Warehouse reports which includes monitoring, reporting, researching and troubleshooting discrepancies.
• Maintains dept. expense database which includes record keeping of all requisitions, making recommendations to the Database Administrator on adjustment to the expense database in relation to forms, reports, and tables where needed in order to accurately assist in reconciling with the University expenses.

Knowledge, Skills & Abilities

• Thorough knowledge of methods, procedures and practices, English grammar, business writing, punctuation and spelling.
• Ability to compose and appropriately format correspondence and reports.
• Working knowledge of software applications: word processing, spreadsheet (Excel), database management (Access).
• Ability to perform a variety of administrative, technical and analytical duties of limited to moderate complexity under general supervision.
• Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
• Strong oral communication skills. Must possess excellent customer service and public relations skills.
• Ability to train on new skills and procedures and provide work lead direction.
• Ability to work flexible hours and weekends as needed.
• Demonstrated knowledge of computer applications: MS Word, Excel, Access, PowerPoint, Internet tools.
• Ability to learn and use People Soft software application, StarRez, the internal housing database system and TMA, Total Management Asset system.
• Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
• Thorough knowledge of office systems, and ability to use broader range of technology, systems, and packages.
• Ability to work independently and handle multiple work unit priorities and projects.
• Ability to coordinate and prioritize multiple administrative and clerical tasks for a variety of users, set schedules, and complete projects accordingly.
• Ability to coordinate and direct student assistant(s).
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies.
• Ability to display a strong sense of commitment to customer needs, and possess excellent customer service and public relations skills.
• Ability to communicate with constituents in a professional and respectful manner.

Required Qualifications

• A bachelor's degree and/or equivalent training.
• Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Preferred Qualifications

• 3-5 years administrative experience

Compensation

Classification: Administrative Analyst/Specialist – Non-Exempt
Anticipated Hiring Range: $3,694/month - $4,494/month
CSU Salary Range: $3,694/month - $7,131/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

• Resume
• Letter of Interest

All applicants must apply within the specified application period: May 21, 2024 through June 4, 2024. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
jobs@sjsu.edu
408-924-2252

CSU Vaccination Policy

The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu.

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)

All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: 

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu.

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf. The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu.

Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).